You can sign up using your phone number, email, Google account, or Apple account. After downloading the app, follow the on-screen instructions to verify your identity and create your profile.

Please check the following: (1) Your internet connection is stable. (2) You are using the same login method as registration (phone/email/Google/Apple). (3) The app is updated to the latest version. If the problem persists, contact us with your registered email or phone number.

You can delete your account from My Home → Settings → Delete Account within the app. For details, see our Account Deletion Guide.

In the shop, select the avatar you want to gift and tap the Gift button. Choose the friend you want to send it to, and the avatar will be delivered to them.

You can add friends by searching their username, scanning a friend code, or inviting them through KakaoTalk, LINE, or WhatsApp. Tap the friends icon to access the friend management screen.

Landmarks are virtual spaces within smallBite where you can freely chat and have fun with friends or other users — a community space. Travel between landmarks to meet a variety of users.

You can purchase coins and coupons through in-app payments at the Coin Shop and Coupon Shop. The coins and coupons you purchase can then be used to buy other items (avatars, pets, home items, etc.) within the shop. Payments are processed by Apple App Store (iOS) or Google Play Store (Android).

If the payment was deducted but items were not delivered, please wait a few minutes for the system to sync. If items still do not appear, contact us with your transaction ID (found in your Apple/Google receipt email).

Refund eligibility and procedures are described in our Terms of Service under the refund-related provisions. In general, refunds for unused items can be requested through the store you purchased from (Apple or Google). For questions specific to your case, contact us directly.

Tap on the user's profile, then select Report. Choose a reason and provide details if needed. Our team reviews reports within 24 hours.

Tap on the user's profile and select Block. Blocked users cannot send you messages, view your profile details, or interact with your content. You can manage your block list from Chat → Friend List → Blocked Friends List.

Try the following: (1) Force quit and restart the app. (2) Restart your device. (3) Update to the latest version. (4) Ensure you have enough free storage. If the issue continues, contact us with your device model and OS version.

Check your device settings: Settings → Notifications → smallBite → Allow Notifications. Within the app, also check Settings → Notifications to ensure individual notification types are enabled.

You can read our full Privacy Policy at picdotstudio.com/privacy.html.

smallBite is intended for users aged 14 and above. During sign-up, we collect your date of birth, and accounts cannot be created for users under 14. This is a compliance measure for the protection of minors under applicable laws.